Frequently Asked Questions..
SMARTSWIFT is a financial solutions provider offering money transfers and foreign currency exchange services based in Thailand, licensed by the Bank of Thailand and operating since 2021.
We are licensed by the Ministry of Finance Thailand and regulated by the Bank of Thailand (BOT).
We also hold the highest level of international data security standard – PCI-DSS Level 1. A standard that is also held by large financial institutions such as VISA and Mastercard.
Currently, we only have one branch in Bangkok.
Our Branch address is Sindhorn Building Tower 1, G Floor, 130-132 Wireless Road, Lumpini, Pathum wan, Bangkok, Thailand 10330
Map Location:
https://goo.gl/maps/BymQwhLJm5Kha9o16
Watch this video to understand the registration / sign-up process.
Both mobile and branch registration are fast and easy. Open the app, fill in all the details and upload your documents and photo. Once you have submitted our team will quicky verify your documents and you can start transferring.
Documents needed for registration are:
Individual Registration
For Foreigners:
Primary Document- Valid Passport
Secondary Document (Any One)- Valid Visa, Valid Work Permit, any government issued document like Driving License, Military Id Card, or Birth Certificates. You may also use your home country govt id cards for secondary document.
For Thai Citizens:
Primary Document- Thai Citizen ID Card
Secondary Document (Any One): Any government issued document like Driving License, House Registration, Military Id Card, or Birth Certificate.
Corporate Registration
Documents needed:
- Company Certificate
- Copy of List of shareholder’s names (Bor or Jor 5)
- A copy of the passport or Thai ID of the authorized director
- A copy of the financial statement (Last year)
In case the authorized director does not transact the transaction by himself/herself (documents used for power of attorney)
- Power of Attorney
- A copy of the authorized person's ID card
If you use our mobile application to transfer money, you will need a bank account and mobile application to complete the payment process. If you transfer with us at our branch, you can make a cash payment.
Our IOS and Android mobile application is ready to download.
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Apple Store: https://apps.apple.com/us/app/smartswift-move-money-fast/id1593381002 |
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Google Play store: https://play.google.com/store/apps/details?id=com.remittance33.smartswiftapp |
You can also call us on +66-2114 8282 if you face any difficulties while downloading our app.
Currently, we only have money transfer service from Thailand to Overseas. We can transfer money to 60+ countries across the globe.
We do not support cash pickup service, We only support bank account transfer.
The daily limit per transaction is up to THB 800,000. *
*This is Bank of Thailand regulation, and is subject to change
Our Standard fees starts at 111 THB inclusive of taxes (Except China, Japan and South American countries)
For China, Japan and South American countries, transfer fee is 333 THB inclusive of taxes.
For the current PROMOTION kindly check our website or contact our support team @ 0-2114-8282
There is no additional fee, 7% VAT is included in the service fee.
There is no deduction at the beneficiary bank. The beneficiary gets the full amount the sender has transferred.
Your funds are transferred real-time. The time taken for funds to be credited depend on the destination country time zone, bank working hours and the fact that the destination bank is enabled for real-time payments. Incorrect bank details entered by sender and request for additional information requested by our compliance team or our processing agent's compliance team can also cause a minor delay. Our priority is to help your money reach your intended recipient as soon as possible.
The service currently allows payouts to 60+ different countries around the world. The transfer can be made directly into the receiver's Bank account.
Here is the full list of countries:
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Europe |
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Europe (SEPA) |
Andorra |
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Austria |
Belgium |
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Bulgaria |
Croatia |
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Cyprus |
Czech Republic |
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Denmark |
Estonia |
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Finland |
France |
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Germany |
Greece |
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Hungary |
Iceland |
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Ireland |
Italy |
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Latvia |
Liechtenstein |
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Lithuania |
Luxembourg |
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Malta |
Monaco |
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Netherlands |
Norway |
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Poland |
Portugal |
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Romania |
San Marino |
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Slovakia |
Slovenia |
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Spain |
Sweden |
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Switzerland |
Turkey |
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United Kingdom |
Vatican City State |
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North America |
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Canada |
Mexico |
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USA |
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South America |
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Argentina |
Brazil |
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Colombia |
Chile |
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Peru |
Uruguay |
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Asia |
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Bangladesh |
Cambodia |
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China |
Hong Kong |
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India |
Indonesia |
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Japan |
Myanmar |
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Malaysia |
Nepal |
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Pakistan |
Philippines |
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Singapore |
South Korea |
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Sri Lanka |
Vietnam |
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Australia |
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Australia |
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Africa |
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Ghana |
Kenya |
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Nigeria |
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Watch this video to understand the Money transfer process. The Process is Easy and Simple
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You can check the status of your transactions on the “Recent Activities” section on the Mobile app homepage. You can also check the “Transfer history” section to know the status of your transaction.
For currency exchange a Valid ID Card like Passport, National ID Card or Driving License is required.
We have over 30+ currencies available to exchange. If you wish to buy a certain currency, you can call us on 02114 8282 and reserve the currency for later.
Our rates are competitive and are updated regularly. You can check our rates in our Currency Exchange section. Go directly to the Currency Exchange page from here- https://smartswift33.com/exchange